Topo

What to Do When Topo Notifications Do Not Arrive

Check this guide when push notifications or Live Activity are not appearing as expected in Topo.

Updated
Mar 28, 2026
Category
Troubleshooting
Supported version
1.0.0+
Platform
iPhone | iPad

What to Do When Topo Notifications Do Not Arrive

Symptoms

  • Push notifications do not arrive
  • Expected items are missing from the notification inbox
  • Live Activity does not appear

Possible Causes

  • In-app notification settings are off
  • iPhone notification permission is off
  • Live Activity is disabled
  • No notification-triggering event has happened yet

What to Try

  1. Check that push notifications are enabled in app settings.
  2. Allow Topo in iPhone notification settings.
  3. If you use Live Activity, confirm that it is enabled too.
  4. Open the notification inbox and review both unread and older items.

Notes

  • An empty notification inbox does not always mean something is wrong.
  • Use Notifications and Live Activity in Topo
  • Check Permissions and Network Issues in Topo
  • Check Your Profile and Rank in Topo

Read next

Notifications

Use Notifications and Live Activity in Topo

Learn what push notifications, the notification inbox, and Live Activity do in Topo and how to turn them on or off.
Troubleshooting

Check Permissions and Network Issues in Topo

Use this guide when cards, posting, sharing, or notifications are not working as expected in Topo.
Profile

Check Your Profile and Rank in Topo

Learn how to change your display name or avatar and understand how rank is shown in Topo.
Troubleshooting

What to Do When Cards Do Not Appear in Topo

Use this guide when Topo cards do not appear and you need to check the map center, location access, or network state.

More in this category

Check Permissions and Network Issues in Topo

Use this guide when cards, posting, sharing, or notifications are not working as expected in Topo.

What to Do When Cards Do Not Appear in Topo

Use this guide when Topo cards do not appear and you need to check the map center, location access, or network state.

What to Do When Sending Fails in Topo

Learn what to check when card sending fails in Topo, including drafts and retry options.